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We have developed a number of resources and tools for our customers, their children and the wider public to ensure they can use mobile phones and the Internet in the safest way.
These resources and tools include online and printed sources of advice, a content filter that blocks 18-rated content, a Malicious Calls Bureau and email anti-spam services.
We've produced a free guide for parents and carers that discusses issues including spam, text bullying, phone theft and access to adult content. The guide, produced with input from the charity Parentline Plus, provides talking points for parents to raise with children who have a mobile phone, and points the way to more information on the subjects concerned. We're also planning to update it to include more advice for parents on issues associated with broadband use. The guide is available in Orange shops and online.
We've developed educational programmes for schools to teach children about phone safety, including educational resources that address mobile phone theft. 'You, your phone and staying safe' had been taken up by over 60% of UK schools as of July 2007.
In May 2007 we launched an educational package, Incoming Message, which is a short film addressing text bullying. This has since been rolled out to over 50% of UK schools. In addition to this, in April 2008, we launched a series of films aimed at helping children to use the internet safely, which is also proving popular among schools.
find advice on safe use of the internet
We plan to consult teachers and relevant stakeholders to define future topics for educational initiatives.
We also recognise that people may have questions and concerns about phone masts. So we've put together an informative website, dedicated to explaining exactly how they work.
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