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Our Customers

Now that it´s possible to carry the internet around in your pocket, having a mobile means so much more than just having a phone. It´s how people stay in touch and in the know.

We´re here to make sure our customers take full advantage of this incredible new technology. It´s also our job to make sure that no one misses out, and that everyone enjoys themselves safely.

Our responsibilities to our customers are to:

  • include: to make sure people of all ages, abilities and incomes can take part
  • protect: to put the tools in place to protect people as they use our products and services
  • educate: to help people get the most out of their technology in a safe way
  • respect: to be honest and open in how we market our products and services

customer taskforce

We have a team that drives our customer programme. It sets our customer targets and looks at the activities we need to deliver to make sure we meet or beat them.