Just because you have difficulty hearing, seeing or pressing tiny buttons, that shouldn't stop you using a mobile phone. It's just that sometimes there might be another - better - way to do it.
That's what access for all is about. Giving you the choice about how you'd like to communicate.
And to help you make that choice, we've arranged our alternative products, special services and some handy tips, under four headings.
If you're not an Orange customer...
Call 0800 079 2000, visit us in any Orange shop™ or visit our join Orange page.
If you're a pay monthly customer...
Call 150 from an Orange phone or 07973 100 150 from any other phone.
If you're a pay as you go customer...
Call 450 from an Orange phone or 07973 100 450 from any other phone.
If you're using Text Relay...
Dial 0870 240 9598 from your phone or text phone, then if you're a pay monthly customer, ask to be connected to 07973 100 150, or if you're a pay as you go customer ask to be connected to 07973 100 450.
Alternatively, email us through our website.
If you're going to be in hospital long term, you should let us know and we can set up a third party account management service for you, with your consent.
As well as the information provided on this site, the MMF (mobile manufacturers forum) has a website with information on phone features that may help with accessibility. Visit the mobile manufacturers forum website.
In 2003 we signed the Mobile Industry Good Practice Guide for Service Delivery for Disabled and Elderly Customers in the UK. View the Guide for Service Delivery for Disabled and Elderly Customers in the UK.
And, if you want to find out what else we're doing to meet the needs of disabled and elderly customers, then come this way please.
