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mobile help & support

help using your mobile

mobile FAQs

guide to mobile services

using your mobile abroad

UK mobile coverage

mobile service plans

Would you like to contact us about our mobile products and
services?

If you have a question about our mobile product and services or need help using your phone why not try using our frequently asked questions and help using your mobile areas.

To get help with Orange broadband or dial-up products and services try our Internet help section

Sign up to manage your account online - it's quick and easy. If you have already signed up you can sign in now.

Important Information

What to do if you receive a suspicious email relating to your account.

Send us your email with your comments or questions here. Just let us know how you pay for your mobile phone and the type of question or comment you have.

To keep your account details secure we aren't able to answer account specific questions by email.

How do you pay for your phone?
monthly	pay as you go	I'm not a customer
select a topic that is related to your enquiry:

If you'd prefer to give us a call - please use one of these numbers.

Pay monthly mobile customers
150 from your pay monthly phone or 07973 100 150 from any other phone

Pay as you go mobile customers
450 from your pay as you go phone or 07973 100 450 from any other phone

Orange broadband and dial up
Broadband and Wireless & Talk support
Dial-up Anytime and Pay As You Go support

Want to join Orange?
If you're not an Orange mobile customer but would like to join, you can shop online 24 hours a day or call our sales team on 0800 079 2000
* our sales team is available Monday to Friday from 8am to 10pm and on Saturday from 9am to 9pm and Sundays from 9am to 5pm.

100 - If you're having difficulties making a call the Orange Operator may be able to help you

118 000 - Need a phone number for someone in the UK or Ireland, why not try Orange Directory Enquiries

123 - Orange Answerphone, listen to your messages, record a personalised greeting and more. Further information on Orange Answerphone

177 - Get the latest sports news, travel information, lottery results and more with our voice media services

277 - Set up or cancel regular Orange text message alerts to your phone, find out more about text messaging alerts

999/112 - Emergency services, you need to be within the Orange service area to make this type of call

1 - 49 employees?
You can buy by phone now on 0800 079 4000
find out about the range of other ways to buy

free Business Support
Orange business customers call 345 from your Orange phone or 07973 100 345 from any other phone - available from 8am to 8pm, Monday to Saturday.

50+ employees?
To work with us call now on 0800 731 3330
Or why not let us contact you

free Business Support
Orange business customers call 158 from your Orange phone or 07973 100 158 from any other phone.

Orange is always seeking to explore exciting new business opportunities in mobile communications and related markets.
Find out how Orange reviews new business ideas & proposals here.

	find out about services for business

	insure my phone with Orange Care

	Get 2 for 1 cinema tickets

	upgrade my phone