terms and conditions

UMA Terms and Conditions
  1. Subject to clauses 2 to 5 below, UMA is available to both Orange Pay Monthly and Orange Pay As You Go customers.
  2. New Orange Pay Monthly customers are subject to status and an 18 month minimum term contract.
  3. Existing Orange Pay Monthly customers are subject to the Our Customers First terms and conditions. See terms.
  4. Existing Orange Pay Monthly customers can transfer to UMA within the first 28 days of their contract but must take a UMA handset instead of their existing handset.
  5. If you are on an existing Unique phone tariff you will be able to take up the Offer but you will have to re-sign your mobile contract for 18 months.
  6. Standard Mobile and Broadband terms (where the customer has taken Orange Broadband) apply. See terms
  7. UMA will not connect to a wireless router whilst roaming abroad (however the handset will roam on the standard GSM network)
  8. You will need to have a Broadband account and a wireless router. Up to 6 handsets can be paired with the wireless router.
  9. "Boost mobile signal at home with UMA technology" is subject to the limitations of your Wi-Fi network. Performance may be affected by the construction of the building it is used in, local interference from other radio products, the number of devices connected to the network and the data activity on the network.
  10. "Boost mobile signal at home with UMA technology" is further subject to the limitations of your broadband connection. Performance may be affected by your distance from the telephone exchange, the number of devices connected, and the quantity of data being transferred across the connection.
  11. Where Orange does not provide the Broadband service, Orange does not guarantee the service of other providers.
  12. You are strongly advised not to make 999 and 112 emergency calls using the UMA service. Alternative arrangements should be made and a primary home telephone line maintained.
  13. This Promotion is not available with any other Orange promotions, discounts or offers unless specified.
  14. Orange reserves the right to replace, amend or withdraw these terms and conditions at any time on reasonable notice.
  15. The Promoter is Orange. References to Orange in these terms and conditions are to Orange Personal Communications Services Limited, whose registered office is at St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QJ.