dealing with nuisance texts and calls

Offensive Texts and Calls
If you receive a nuisance text, you should keep it as evidence, even if you’d rather just delete it immediately. You should also make a note of the sender’s number, or the originating details at the end of the message (in case you lose the original text).

Similarly with an offensive call or message left in your voicemail, keep the message and any details abailable on your handset call register - like time of call or the caller's number if available.

Remember, all text messages and calls can be traced, even if the number is withheld on your phone.

Orange Malicious Calls Bureau

If you're the victim of maicious or harassing calls or texts on your mobile, it's worth getting in touch with the Orange Malicious Calls bureau. Just call
Orange customer services and speak to any customer services representative.

Or if you prefer, you can email mcb@orange-ftgroup.com, though they can only reply during office hours.

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Having a mobile phone stolen isn’t just a hassle. It can also lead to harassment.

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bullying and harassment on the mobile – talking points for children

Here are some suggestions for your children, to avoid situations where they can be harassed or bullied.

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where to next?

For more about bullying and harassment, the following sites contain information on the subject of bullying in general:

www.bullying.co.uk

www.kidscape.org.uk

www.parentlineplus.org.uk

For further information on bullying and text messages, visit the National Children's Home

Teachers resources: For a free short film tackling the issue of mobile bullying, click here.