unexpected costs
Mobile tariffs are complicated at the best of times. The last thing you need is a nasty surprise lurking in your monthly statement.
More and more, purchases can be made over mobiles, from simple ringtones to more expensive items and services – some of which aren’t appropriate for children. Premium rate calls can also prove very costly.
It’s important to establish ground rules with your children, so you’re all in agreement about how they’re going to use any particular services.
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keeping mobile costs under control
Orange offers a mobile price plan called Your Group. It’s designed for families, and gives parents a degree of cost control. Here’s how it works.
unexpected costs – talking points for children
Mobile charges can be confusing. Clear ground rules can avoid children getting trapped into accidental costs. Here are some talking points which can help clarify things.
where to next?
For more information on how to help children avoid expensive mistakes on phone or landline, visit Phonepay Plus and Phonebrain.
Click here for the Orange code of practice regarding Premium Rate Services (PRS). This explains what PRS are, what call barring services are on offer, as well as information about reporting PRS complaints.
