b2b
You can split our business to business channels into two separate areas – Direct and Indirect.
Both are extremely good at what they do, and will expect the same need-to-succeed and exceptional performance from you.
The Direct arena
Our direct sales force are responsible for business to business sales and account management for medium sized companies to large corporates and multinationals. Altogether, the team's about 300-strong.
At the lower end of the scale, sales cycles can be quite rapid, with contracts signed immediately and equipment delivered within 48 hours. At the higher end of the scale, the sales cycles can last up to several months, requiring perseverance and an outstanding knowledge of the customer's business. Some people in the team work with giant multi-nationals, developing contracts that span technologies and continents.
New customer acquisition teams are organised either geographically or by sector. Account management teams focus on in-life management, retention and growth of the customer base and are either desk-based (in Solihull) or field-based. We also have a very strong Public sector team, with clients ranging from local governments to police forces.
It's a hugely competitive environment, where developing strong relationships and spotting sales opportunities are fundamental to driving profit.
The more you know about the issues your clients face, the better placed you'll be to offer them innovative solutions that will help grow their business or improve their efficiency. And with this responsibility comes the chance to make great profits, and stamp your own mark on Orange.
The Indirect arena
The indirect team manages all third party sales channels, including big retailers, such as CPW and P4u, large distributors, dealers, supermarkets, catalogues, department stores, airtime providers like e-pay and Pay Point, and newer market entrants such as WHSmith.
One of our fastest-growing income streams is from IT resellers who include our products as part of a broader IT solution for their customers – good for us, them, and their customers.
The team lend their know-how and product expertise to all our clients, from locally-focused shops to branch businesses that have their own sales team out on the road. They work closely with all these clients to develop special deals, marketing campaigns and strategies to push their sales figures through the roof.
To be big in this business, you'll need to be flexible in the way you think – and the way you operate. You never know who'll come knocking. You'll need the sharp commercial sense to spot and develop new business, and show clients how worthwhile our products and operating and commercial models are in an increasingly competitive market. If you love a diverse challenge, this is where you should be.
