terms and conditions

1. Bonus Top Up (the “Offer”) is open to Orange pay as you go customers on the Anytime Fixed Rates tariff who have registered their phone with Orange. By registering your phone on the Anytime Fixed Rates tariff you can select either the Credit or Text Offer.
2. Existing customers can request the Offer by calling 450 and changing their tariff to Any Time Fixed Rates with Bonus Top Up. When moving to the Offer from Same Rates 24/7, Fixed Rates All Day, Choose Your Own Off Peak or Talk and Save please be aware that you will not be able to return to your old tariff.
3. If you currently have a pay as you go Offer, your new Offer will take your existing Analysis Date. Any top-ups that count towards your existing Offer will also be considered for your new Offer.

   Level of top-up during the calendar month	Your Text Reward		Your Credit Reward
   £10	50	or	£1.00 (10%)
   £20	200	or	£4.00 (20%)
   £30	300	or	£9.00 (30%)
   £40	500	or	£16.00 (40%)
   £50	1000	or	£25.00 (50%)

   
   
4. If you do not currently have an Offer, your top-ups over the previous 30 days will be taken into consideration. If this Accumulated Amount is £10 or greater, you will receive the appropriate Reward/s within 72 hours and the Offer will move onto Monthly Analysis. If this Accumulated Amount is less than £10, you will not receive any Reward/s and your Offer will move onto Daily Analysis.
5. When in Daily Analysis, once your Accumulated Amount reaches a minimum of £10, the appropriate Reward/s will be provisioned within 72 hours, your Analysis Date will be reset to one month in the future and the Offer will go onto Monthly Analysis.
6. When in Monthly Analysis, all top ups made during the Monthly Analysis Period will be analysed on the Analysis Date and the appropriate Reward/s will be provisioned within 72 hours.
7. If you do not qualify for your Reward/s on your Analysis Date, no Reward/s will be given and the Offer will move onto Daily Analysis.
8. If the Analysis Date falls on the 29th, 30th, or 31st of a month, the Analysis Date will be set to the 28th.
9. Your Accumulated Amount will be reset to zero on each Analysis Date.
10. Orange will inform you by text when you qualify for your Reward/s.
11. Any Reward/s you may have earned prior to joining the Offer will remain on the account for the duration of their original reward period, except any Mob Mates Rewards you may have, which will be removed immediately.
12. The Credit Reward can be used for standard network services including standard voice calls to all UK network mobiles and fixed landlines, Lo-Call Rate calls (i.e. 0845 numbers), standard person to person UK mobile text messages (including photo messaging and video messaging), and access to Orange World. All other calls and services are excluded and will be charged at standard rates. The Anytime Fixed Rates tariff details can be found on our website (www.orange.co.uk). There is a maximum of £25 Credit Reward in any one month. The Text Reward can be used for Orange to Orange texts only. There is a maximum reward of 1000 Bonus text in any one month. Any portion of the Credit or Text Reward remaining at the end of the monthly period does not roll over to the subsequent Monthly Period. You can swap between the Credit and Text Offer once every thirty days.
13. The Offer is not available in conjunction with any other reward or promotion, unless otherwise specified. If customers switch to another Offer or promotion the remaining portion of their existing Reward will remain on the account until it expires (at the end of the monthly period when it is put on the account.) Customers may only change between Offers for which they are eligible once every 30 days.
14. The Reward can be used in conjunction with Extras. You can review your Reward by calling 453 once you have received your SMS to inform you that it has been applied to your account.
15. Minimum call charge is 15p
16. Orange reserves the right to amend or vary these terms and conditions or to withdraw the Offer at any time on reasonable notice.
17. Service is subject to the Terms and Conditions for the supply of Orange pay as you go Services, a copy of which can be found at the back of your Orange phone User guide or SIM pack. Where there is any inconsistency between these Terms and Conditions and the Standard terms and Conditions for supply if Orange pay as you go Services the latter will prevail.