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Call Abroad SIM

terms and conditions
  1. The Call Abroad SIM tariff is open to Orange pay as you go customers who have registered their phone with Orange.
  2. Existing customers can request the Call Abroad SIM tariff by calling 450 and changing their existing tariff. Once you have joined Call Abroad SIM tariff you will only be able to switch to a tariff currently available and may not be able to return to your previous tariff.
  3. New customers must call 0800 079 0004 to register for the Call Abroad SIM. Prior to registration, customers are on the Anytime Fixed Rates tariff. Details of the call rates are at www.orange.co.uk/callabroad
  4. Call Abroad SIM customers will be eligible to participate in the following products and/or promotions:
    • Magic Number.
    • All Extras, other than the IDD Extras.
    • Your Group.
  5. Save as set out above, Call Abroad SIM customers are not eligible to participate in other rewards or promotions, including bonus top up rewards and Try IDD.
  6. Any rewards you have accumulated prior to joining the Call Abroad SIM tariff will remain on your account for the duration of that reward’s period other than the Use 10 and Get 5, Textsaver and Orange Out Here rewards which will be removed on switching to the Call Abroad SIM tariff.
  7. Minimum call charge is 15p for all non-IDD calls.
  8. IDD calls to standard numbers in the countries listed at www.orange.co.uk/callabroad will be charged in one minute increments.
  9. Calls to satellite phones charged at standard international rates.
  10. IDD calls to countries not listed at www.orange.co.uk/callabroad and national calls will be charged per second.
  11. IDD calls to premium rate numbers in the countries listed at www.orange.co.uk/callabroad will be charged at the existing IDD rates for that international zone and not the Call Abroad rates.
  12. Calls to Customer Services will be charged 70p per call.
  13. Call Abroad SIM customers are not entitled to reserve calls.
  14. Call Abroad SIM packs must be registered within 2 months of dispatch. Call Abroad SIM packs are strictly for personal use and must not be used for commercial purposes. The resale of Call Abroad SIM packs in strictly prohibited. Orange reserves the right to refuse connection of the SIM if it believes that the Call Abroad SIM pack is being or may be used in breach of this provision.
  15. Orange reserves the right to amend or vary these terms and conditions or to withdraw this tariff at any time on reasonable notice.
  16. Service is subject to the Terms and Conditions for the supply of Orange pay as you go Services and the Standard Terms and Conditions for the Supply of Orange Network Services, a copy of which can be found at the back of your Orange phone User guide or SIM pack. Where there is any inconsistency between these terms and conditions and the foregoing terms, the Standard Terms will prevail.
  17. Orange will make best endeavours to ensure that all international prefixes are rated correctly. However due to the frequency of some international prefix changes this process may take 1 month to update
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