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Free Text Top-up

  1. Text Top-up (the "Offer") is available to:
    • new customers who purchase a pay as you go SIM or handset through the Orange shop online (http://shop.orange.co.uk) and register it to the Text Top-up tariff, and
    • existing Orange pay as you go customers who change to the Text Top-up tariff on the Orange website (http://shop.orange.co.uk/shop/payasyougo/rewards)
  2. When moving on to the Text Top-up tariff from either Fixed Rates all Day, Choose your own off peak or Talk & Save please be aware that you will not be able to return to your old tariff.
  3. If you currently have a pay as you go Offer, your new Offer will take your existing Analysis Date. Any top-ups that count towards your existing Offer will also be considered for your new Offer.
    Total monthly top-up free texts next month Orange World Access*
    £10 300 1Mb
    £20 600 1Mb
    £30 1000 1Mb

  4. If you do not currently have an Offer, your top-ups over the previous 30 days will be taken into consideration. If this Accumulated Amount is £10 or greater, you will receive the appropriate Reward/s within 72 hours and the Offer will move onto Monthly Analysis. If this Accumulated Amount is less than £10, you will not receive any Reward/s and your Offer will move onto Daily Analysis.
  5. When in Daily Analysis, once your Accumulated Amount reaches a minimum of £10, the appropriate Reward/s will be provisioned within 72 hours, your Analysis Date will be reset to one month in the future and the Offer will go onto Monthly Analysis.
  6. When in Monthly Analysis, all top ups made during the Monthly Analysis Period will be analysed on the Analysis Date and the appropriate Reward/s will be provisioned within 72 hours.
  7. If you do not qualify for your Reward/s on your Analysis Date, no Reward/s will be given and the Offer will move onto Daily Analysis.
  8. If the Analysis Date falls on the 29th, 30th, or 31st of a month, the Analysis Date will be set to the 28th.
  9. Your Accumulated Amount will be reset to zero on each Analysis Date.
  10. Orange will inform you by text when you qualify for your Reward/s. At all other times texts and data usage will be charged at standard rates.
  11. Any Reward/s you may have earned prior to joining the Offer will remain on the account for the duration of their original reward period, except any Mob Mates Rewards you may have, which will be removed immediately.
  12. The Free Texts include text messages sent as a standard person to person text message to any UK mobile phone network, whilst within the UK. All other text messages will be charged at their standard rates. Once the Free Texts have been used you will be charged at standard service plan rates. Unused Free Texts will expire at the end of the Monthly Period.
  13. The Data may be used to access Orange World Access and the internet via GPRS or 3G. If you use CSD dial up to access the services you will receive £4 worth of dial up access at your standard rates, Unused Data will expire at the end of the Monthly Period.
  14. The Offer is not available in conjunction with any other Offers or promotions, unless otherwise specified. If you switch to another Offer or promotion the remaining portion of the Free Texts and Data will remain on the account until the end of the Monthly Period. You may only change between Offers for which you are eligible once every 30 days.
  15. Text Extras can be used in conjunction with the Reward. Text and Orange World Extras with a duration shorter than 1 month will be used before any text or data provided through your Reward.
  16. The minimum call charge is 15p.
  17. Orange reserves the right to amend or vary these terms and conditions or to withdraw the Offer at any time on reasonable notice.
  18. Orange reserves the right to increase the cost of both per minute call charges and minimum call costs. Any increases will be posted on the website. Once any increase has commenced, you are deemed to have accepted these changes if you continue to use Orange Services.
  19. Service is subject to the Standard Terms and Conditions for the Supply of Orange Network Services, a copy of which can be found at the back of the Orange phone User Guide or SIM pack. Where there is any inconsistency between these Terms and Conditions, and the Standard Terms and Conditions for the Supply of Orange Pay as you go Services, the latter will prevail.
Terminology

Monthly Analysis - all top ups made during the Monthly Analysis Period are analysed on the Analysis Date and the appropriate Reward/s provisioned within 72 hours.

Monthly Analysis Period - the period of time during which customers’ top ups will count towards the total Accumulated Amount. This period will run from 00.00.00 on your Analysis Date until 23.59.59 on the day before your next Analysis Date.

Daily Analysis - the customers Accumulated Amount is checked daily to determine if they receive a Reward, rather than waiting until the next monthly Analysis Date.

Accumulated Amount - the value of a customers accumulated top-ups that will be used to determine if the customer qualifies for a Reward.

Analysis Date - the date on which a customers Accumulated Amount is analysed to determine if they qualify for a Reward.
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