new customers who purchase a new pay as you go SIM or handset through an Orange retail store, Orange telesales or the Orange shop online (http://shop.orange.co.uk) and register it to the Free Text Trigger tariff by calling 450; and
existing Orange pay as you go customers who change to the Free Text Trigger tariff by calling 450
Customers moving on to the Free Text Trigger tariff from either Anytime Fixed Rates, Fixed Rates all Day, Choose Your Own Off Peak, Talk & Save or Same Rates 24/7 will not subsequently be able to return to their old tariff.
If you currently have a pay as you go Offer, your new Offer will take your existing Analysis Date. Any top-ups that count towards your existing Offer will also be considered for your new Offer.
Level of top-up during the calendar month
Free Texts
Free Evening Mobile Internet Browsing (data)
£10
300
No
£20
600
Yes
£30 +
1000
Yes
If you do not currently have an Offer, your top-ups over the previous 30 days will be taken into consideration. If this Accumulated Amount is £10 or greater, you will receive the appropriate Reward/s within 72 hours and the Offer will move onto Monthly Analysis. If this Accumulated Amount is less than £10, you will not receive any Reward/s and your Offer will move onto Daily Analysis.
When in Daily Analysis, once your Accumulated Amount reaches a minimum of £10, the appropriate Reward/s will be provisioned within 72 hours, your Analysis Date will be reset to one month in the future and the Offer will go onto Monthly Analysis.
When in Monthly Analysis, all top ups made during the Monthly Analysis Period will be analysed on the Analysis Date and the appropriate Reward/s will be provisioned within 72 hours.
If you do not qualify for your Reward/s on your Analysis Date, no Reward/s will be given and the Offer will move onto Daily Analysis.
If the Analysis Date falls on the 29th, 30th, or 31st of a month, the Analysis Date will be set to the 28th.
Your Accumulated Amount will be reset to zero on each Analysis Date.
Orange will inform you by text when you qualify for your Reward/s.
Any Reward/s you may have earned prior to joining the Offer will remain on the account for the duration of their original reward period, except any Mob Mates or Magic Numbers Rewards you may have, which will be removed immediately.
The Free Texts include text messages sent as a standard person to person text message to any UK mobile phone network, whilst within the UK. All other text messages will be charged at their standard rates. Once the Free Texts have been used you will be charged at standard service plan rates. Unused Free Texts will expire at the end of the Monthly Period.
The Free Mobile Internet browsing is unlimited evening WAP or mobile internet browsing on your mobile phone from 7pm to midnight every day, dependant upon a £20 or more top-up in the prior month, and subject to clauses 13, 14 and 15 below. The Reward is for use within the UK only. You will be charged at your standard service plan rates for using your phone outside these hours or abroad.
A fair usage policy applies to the Free Mobile Internet browsing Reward. To ensure the fair allocation of network resources for all customers the Free Mobile Internet browsing Reward may not be used for: modem access for computers, internet based streaming services, voice or video over the internet, Instant Messaging, peer to peer file sharing and non Orange internet based video. If such use is detected, notice may be given and Network protection controls may be applied to all services which Orange does not believe constitute WAP or mobile internet browsing. This may result in a reduced speed of transmission, inability to use such services and, at the discretion of Orange, removal of the Offer. The Reward is subject at all times to a fair usage policy of 1000MB each month. Usage above this amount will constitute abuse & Orange may, at its discretion, monitor usage and withdraw the Offer from your account in the event that the fair usage policy is abused.
The Free Mobile Internet Browsing Reward does not include event charges such as for ring tones or games (although transport costs for these events are included).
The Offer is not available in conjunction with any other Offer or promotion, except Text Extras, unless otherwise specified. Text and Orange World Extras with a duration shorter than 1 month will be used before any text or data provided through your Offer. If you switch to another Offer or promotion the remaining portion of the Free Texts and Data will remain on the account until the end of the Monthly Period.
You may only change between tariff plans for which you are eligible once every 30 days.
Orange reserves the right to amend or vary these terms and conditions or to withdraw the Offer at any time on reasonable notice.
Orange reserves the right to increase the cost of both per minute call charges and minimum call costs. Any increases will be posted on the website. Once any increase has commenced, you are deemed to have accepted these changes if you continue to use Orange Services.
Service is subject to the Standard Terms and Conditions for the Supply of Orange Network Services, a copy of which can be found at the back of the Orange phone User Guide or SIM pack. Where there is any inconsistency between these Terms and Conditions, and the Standard Terms and Conditions for the Supply of Orange Pay as you go Services, the latter will prevail.
Terminology
Monthly Analysis - all top ups made during the Monthly Analysis Period are analysed on the Analysis Date and the appropriate Reward/s provisioned within 72 hours.
Monthly Analysis Period - the period of time during which customers' top ups will count towards the total Accumulated Amount. This period will run from 00.00.00 on your Analysis Date until 23.59.59 on the day before your next Analysis Date.
Daily Analysis - the customers Accumulated Amount is checked daily to determine if they receive a Reward, rather than waiting until the next monthly Analysis Date.
Accumulated Amount - the value of a customers accumulated top-ups that will be used to determine if the customer qualifies for a Reward.
Analysis Date - the date on which a customers Accumulated Amount is analysed to determine if they qualify for a Reward.
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