terms and conditions
see pay as you go animal package terms

pay as you go Monkey animal package
  1. Monkey is open to all Orange Pay as You Go Customers. Existing customers moving to Monkey may not be able to return to their old tariff.
  2. By agreeing to these terms you consent to receiving messages and/or emails from us about our products and services as well as brands we think you'll love. If you do not agree to this, you can call 343. However, you will not be able to access Monkey and will have to move to another tariff.
  3. If you top up by £10 or more per month, you will receive the following rewards:

     Minimum level of top up  Reward
    £10 top up Free music and 300 free texts
    £20 top up Free music and 600 free texts
    £30 top up Free music and 1000 free texts
  4. You will be sent a free text message letting you know when your monthly rewards start.
  5. Free texts - person to person texts in the UK.
  6. No rollover - unused benefits will not rollover to the next month.
  7. Free music - Unlimited free access online and 600 free minutes access on your mobile per month. After 600 minutes you will be charged at your standard network rate.
  8. Further terms apply - see http://web.orange.co.uk/p/web_monkey/faqs.
  9. Orange reserves the right to vary or amend these terms or to withdraw the Reward at any time on reasonable notice.
pay as you go animal packages - Terms and Conditions
  1. The Pay as You Go Animal Packages with Rewards are open to all Orange Pay as You Go Customers. You can select which Reward you wish to have.
  2. Existing customers can request the Reward by calling 343 or 450 and changing their tariff to one of the Pay as You Go Animal Packages. When moving to the Pay as You Go Animal Packages from Speak Easy with any Reward, Anytime Fixed Rates, Same Rates 24/7, Fixed Rates All Day, Choose Your Own Off Peak or Talk and Save, please be aware that you will not be able to return to your old tariff.
  3. Where the Reward is dependent on monthly top-ups, you must top-up by a minimum of £10 in a calendar month. You will receive a Reward to your pay as you go account depending upon your Animal Package and your top-ups in the last Monthly Period. A Reward will not be given if you do not make the minimum monthly top-up.
  4. The Rewards are as follows:

     Animal Package  Racoon  Camel  Dolphin  Canary
     Top-up required  None  None  Minimum £10  Minimum £10
     Reward  5p off call rates  Calls abroad from 5p  Free texts and free access to online community sites*  Free minutes to use at evenings and weekends

    *Online community sites are Facebook, Bebo, MySpace and Flirtomatic - usage is subject to a 50MB cap - any usage over this will be charged at standard rates
  5. The level of top-up required is as follows:

     Level of top-up  Dolphin  Canary
     £10 top-up  300 texts and free access to online community sites  120 free minutes to use at evenings and weekends
     £20 top-up  600 texts and free access to online community sites  180 free minutes to use at evenings and weekends
     £30 top-up  Unlimited texts and free access to online community sites  240 free minutes to use at evenings and weekends

  6. The monthly period during which your top-ups accumulate (the "Monthly Period") will start on the date that you register for the Reward. This means that any top-up from this point will be taken into consideration at the end of that Monthly Period. The Monthly Period does not necessarily start on the 1st of the month. It will run from 00.00.00 on the first day of the Monthly Period and will end at 23.59.59 on the last day of the Monthly Period. At the end of the Monthly Period we calculate the Reward. Where you qualify for the Reward on the 29th, 30th or 31st day of a month, the Monthly Period will run to the 28th of the next month.
  7. If you currently have a pay as you go Offer, your new Offer will take your existing Analysis Date. Any top-ups that count towards your existing Offer will also be considered for your new Offer.
  8. If you do not currently have an Offer, your top-ups over the previous 30 days will be taken into consideration. If this Accumulated Amount is £10 or greater, you will receive the appropriate Reward/s within 72 hours and the Offer will move onto Monthly Analysis. If this Accumulated Amount is less than £10, you will not receive any Reward/s and your Offer will move onto Daily Analysis.
  9. When in Daily Analysis, once your Accumulated Amount reaches a minimum of £10, the appropriate Reward/s will be provisioned within 72 hours, your Analysis Date will be reset to one month in the future and the Offer will go onto Monthly Analysis.
  10. When in Monthly Analysis, all top-ups made during the Monthly Analysis Period will be analysed on the Analysis Date and the appropriate Reward/s will be provisioned within 72 hours.
  11. If you do not qualify for your Reward/s on your Analysis Date, no Reward/s will be given and the Offer will move onto Daily Analysis.
  12. If the Analysis Date falls on the 29th, 30th, or 31st of a month, the Analysis Date will be set to the 28th.
  13. Your Accumulated Amount will be reset to zero on each Analysis Date.
  14. Orange will inform you by text when you qualify for your Reward/s.
  15. Any Reward/s you may have earned prior to joining the Offer will remain on the account for the duration of their original reward period, except for the Mob Mates Rewards which will be removed immediately.
  16. The Reward will be applied within 72 hours of the qualification for the Reward.
  17. The free texts Reward are text messages sent as a standard person to person text message to any UK mobile phone network, whilst in the UK. All other text messages will be charged at their standard rates. Once the free texts have been used, you will be charged at standard service plan rates. Unused Free Texts will expire at the end of the Monthly Period.
  18. The Unlimited Texts Reward is subject at all times to a fair usage policy of 3000 texts per month. Usage above this amount will constitute abuse and Orange may monitor usage and withdraw the Reward from your account if the fair usage policy is abused. Orange reserves the right to protect itself against fraudulent use.
  19. The free evening and weekend minutes Reward are for calls made between 7pm and 7am Monday to Friday and 7pm Friday to 7am Monday. Calls are to UK mobiles and standard UK landlines (those beginning with 01/02/03) and your Orange answerphone. All other calls will be charged at standard rates.
  20. The calls abroad Reward are calls made from your mobile to mobiles and landlines in the countries listed at www.orange.co.uk/payasyougo.
  21. The Reward is not available in conjunction with any other reward or promotion, unless otherwise specified, except that the Reward is available with Magic Numbers and with Reserve Tank. If customers wish to switch to another reward or promotion the remaining porting of their existing Reward will remain on the account until it expires (at the end of the Monthly Period when it is put on the account). Customers may only change between rewards for which they are eligible once every 30 days.
  22. The Reward can be used in conjunction with Extras. The Camel Reward cannot be used with International Calling Extras. You can review your Reward by calling 453 once you have received your SMS to inform you that it has been applied to your account.
  23. Orange reserves the right to vary or amend these terms and conditions or to withdraw the Reward at any time on reasonable notice.
  24. Service is subject to the Terms and Conditions for the supply of Orange pay as you go Services, a copy of which can be found at the back of your Orange phone User guide or SIM pack. Where there is any inconsistency between these Terms and Conditions and the Standard Terms and Conditions for supply of Orange pay as you go Services the latter will prevail.
  25. Canary: Minimum top-up of £10 a month. UK evening and weekend calls only. Reward starts from 120 mins for £10 monthly top-up to 240 mins for a £30 monthly top-up. All costs stated are to standard 01, 02 and 03 UK landlines, Orange to Orange, Orange Answerphone and Orange to other UK mobile networks only. Calls to 070 and 08 and 09 numbers will be charged up to a maximum of 75p/min, 55p/min and £1.70/min or per call for 09 numbers. Calls to 070 numbers have a 1 minute minimum call charge then charged per second.
Terminology
Monthly Analysis - all top-ups made during the Monthly Analysis Period are analysed on the Analysis Date and the appropriate Reward/s provisioned within 72 hours.

Monthly Analysis Period - the period of time during which customers' top-ups will count towards the total Accumulated Amount. This period will run from 00.00.00 on your Analysis Date until 23.59.59 on the day before your next Analysis Date.

Daily Analysis - the customers Accumulated Amount is checked daily to determine if they receive a Reward, rather than waiting until the next monthly Analysis Date.

Accumulated Amount - the value of a customers accumulated top-ups that will be used to determine if the customer qualifies for a Reward.

Analysis Date - the date on which a customers Accumulated Amount is analysed to determine if they qualify for a Reward.