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pay as you go upgrade reward

terms and conditions

1. This Promotion is defined as "Upgrade Reward".
2. The Promotion is available to all Orange Pay as you Go customers who have been with Orange for at least 6 months and 1 day. To be eligible for the Promotion you must officially purchase and register a new mobile phone onto your existing Orange pay as you go account, retaining the same Orange mobile phone number and user details.
3. To receive the Promotion, you must have an average top up of at least £10 per month over the last 6 months.
4. Customers eligible for this Promotion will receive a reward of up to £100 in any six months. The reward is calculated as 15% of your average top up over the last six months and will be applied to your account monthly over the six month period following upgrade.
 
Average six month top-up Monthly reward
£60-£69 £1.75
£70-£79 £2.00
£80-£89 £2.25
£90-£99 £2.50
£100-£109 £2.75
£110-£119 £3.00
£120-£139 £3.50
£140-£159 £4.00
£160-£189 £4.75
£190-£219 £5.50
£220-£259 £6.50
£260-£309 £7.75
£310-£369 £9.25
£370-£459 £11.50
£460-£599 £15.00
£600 or over £16.67
5. The monthly reward can be used for standard network services including standard voice calls to UK network mobiles and fixed landlines, Lo-Call Rate calls (ie, 0845 numbers), standard person to person UK mobile text messages (including photo messaging and video messaging) and access to Orange World. All other calls and services are excluded and will be charged at standard rates.
6. The first monthly reward will be applied to your account within 24 hours of registration of the new handset.
7. Each monthly reward is valid for one calendar month from the date it is applied to your account. Any unused monthly reward will be removed at the end of the calendar month.
8. The monthly reward will not count towards calculating your average top-up when considering eligibility for the Upgrade reward in the future.
9. No other reward or credit offered by Orange in respect of any other promotions, including but not limited to the "Prepay Repay" £5 free credit and the bonus top-up reward, will count towards calculating your average top-up when considering eligibility for the Upgrade reward in the future.
10. The Promotion runs in a 6 monthly cycle. Subject to clauses 2 and 3 you will become eligible for the monthly reward again at the end of the 6 monthly cycle.
11. You must have an airtime balance of 1p to use the monthly reward.
12. The Promotion is available with Extras. Any Extras on your account will be used before your monthly reward.
13. Unless stated otherwise, the Promotion is available with any existing PAYG promotion.
14. Orange reserves the right to amend or vary these terms and conditions or to withdraw the Promotion at any time on reasonable notice.
15. Service is subject to the Terms and Conditions for the supply of Orange pay as you go Services, a copy of which can be found at the back of your Orange phone User Guide or SIM pack. Where there is any inconsistency between these Terms and Conditions, and the Standard Terms and Conditions for the supply of Orange pay as you go Services the latter will prevail.
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