terms and conditions
Nokia Comes With Music ("NCWM") Tariff Terms

Connection subject to status, purchase of an eligible handset, minimum term contract of 24 months, and acceptance of the network terms available at orange.co.uk/terms. Please see your service plan to see which of these great benefits you will enjoy:-
  1. Inclusive minutes - calls to UK landlines (beginning 01, 02, 03), UK mobile networks and Orange Answer phone in the UK.
  2. Inclusive texts - person to person texts in the UK. Text message delivery notifications not included.
  3. Unlimited music downloads - music downloaded via Nokia Music Store.
    1. Benefit will run for duration of your 24 month minimum term.
    2. Service subject to acceptance of Nokia Music Licence Agreement.
    3. Music access is limited to one device only. You will be unable to transfer music between multiple devices.
    4. PC and internet access required. Music downloaded to your personal PC is free of charge.
    5. Music downloaded via mobile internet browsing is charged at standard data rates, see Price Guide for details at orange.co.uk/paymonthlyguide
  4. Magic Numbers - person to person calls to a Magic Number made in the UK will be included. You may choose an additional Magic Number every 6 months. You may also change any Magic Number once every 6 months. A Magic Number can only be a personal phone number managed by Orange UK on the Orange Mobile UK network or a 2nd line number on the Orange UK Broadband Access network as part of any eligible Orange home package. On entry of a Magic Number, Orange will check to ensure that this number is within permitted number ranges and not one that has been excluded by Orange in its absolute discretion. If a number ceases to be within these ranges or is excluded it will be removed from your Magic Numbers. It could take up to 24 hours for Magic Number changes to become active.
  5. Mobile Internet (available on NCWM 45 tariff only) - up to 500MB anytime mobile internet browsing. Usage above 500MB will be charged at the rates set out in the Price Guide - see orange.co.uk/paymonthlyguide. Not to be used for other activities (e.g. using your handset as a modem, non-Orange internet based streaming services, voice or video over the internet, instant messaging, peer to peer file sharing, non-Orange internet based video). Should such use be detected notice may be given and Network protection controls applied to all services which Orange does not believe constitutes mobile browsing. This may result in reduced speed of transmission, suspension of data browsing services and/or suspension of your account. For use in the UK only.
  6. Additional Benefits for customers on NCWM 45 tariffs - free calls to answer phone will not decrement inclusive minutes. Includes calls made from your Orange mobile to your Orange answer phone in the UK only. Additional features, such as answer phone call return will be charged. Free itemised billing.
  7. No roll-over - unused benefits will not roll over to the next month.
  8. Other charges - see Price Guide for details. If you do not pay by direct debit or require itemised bills, the charges set out in the Price Guide will apply.
  9. Existing customers - see also Our Customers First terms - orange.co.uk/terms
  10. Best Plan - Standard Best Plan terms and conditions apply. A Best Plan recommendation will be based your average voice and text usage, however you will only be recommended a tariff within the Nokia Comes With Music range of tariffs.
  11. Upgrades - You may upgrade, subject to the following:
    1. Should you upgrade before the end of your 24 month contract to a non-Nokia Comes With Music tariff and handset, please note that you will retain the benefit of the Nokia Comes With Music tariff for the remainder of your existing term on your existing handset only.
    2. Should you upgrade to a new Nokia Comes With Music tariff before the end of your existing 24 month contract (i.e. month 22 of 24), please note that you will be required to sign a further 24 month contract in addition to the remainder of your initial contract, (i.e. 26 months), however your new NCWM licence will run for a period of 24 months only from point of activation.
  12. Switching service plan - You may switch to a higher NCWM service plan at any time after your first billing date. You may also switch to the next lower NCWM service plan after 12 months. If you do wish to switch you must give us not less than 10 days notice before your billing date. Changes will take effect from your next bill date.
  13. Orange reserves the right to replace, amend or withdraw the Nokia Comes With Music tariffs (in whole or in part) or these terms at any time on reasonable notice.